Monday, February 15, 2010

Outlook HTML Signature Misaligned on Reply or Forward

Occasionally I run across a Question from someone that is truly unique and cannot find any references to it. This happened to me when someone mentioned a problem with an Outlook signature when using HTML formatting. A user had an email signature which was causing replies and forwards to be misaligned. The forwarded or replied message appeared next to the signature instead of below it. See the attached image for an example of what I mean.


It was reproducible across profiles, operating systems (XP, Vista, and 7), and versions of Outlook (2003 and 2007). The signature worked fine on an original message. It was a table which contained a graphic in the left column and demographic information of the sender in the right column. No matter how I manipulated the code, it retained the forward and reply misalignment. Finally, I removed the Table, and the problem when away. After trying several variations, I discovered that Outlook simply does not like to have a table in the signature file.

I have been unable to locate any documentation about this on Microsoft’s website at all, though it may be there. So, if you are an Outlook user who has had problems with your signature file on replies and forwards, check to make sure that it does not have a table in it. It may save you hours of frustration.

The Question which prompted this Article can be found here:


http://www.experts-exchange.com/Microsoft/Applications/Q_24989492.html


Justin

1 comment:

  1. To resolve this issue, select the table in the Word Document, Right click > Table Properties> Text Wrapping> None.

    Credit to this post on StackOverflow
    https://stackoverflow.com/questions/24603207/issue-with-html-email-signature-in-reply/47670174#47670174?newreg=88cda6161cc04dd9902d5f2c2cb99b75

    ReplyDelete